Privacy policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our purchase and sales process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your Internet Protocol address (IP address), which allows us to gather more details about the browser and operating system you are using.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent or give you the option to decline.

How can I withdraw my consent?

If after providing your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us through our contact form.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms and Conditions.

ARTICLE 4 – HOSTING

Our store is hosted on Shopify.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase transactions.

For these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

It’s important to note that some providers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you proceed with a transaction that requires the services of a third-party provider, your information may be subject to the laws of the jurisdiction where that provider is located or where their facilities are situated.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, the information used to complete the transaction may be disclosed under the laws of the United States, including the Patriot Act.

Once you leave our store's site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.

Links

You may be directed to other websites by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites, and we encourage you to carefully read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure they are not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized standards.

COOKIES

When browsing the site, information about the browsing activity of customers may be recorded in "Cookies" installed on their device (computer, tablet, smartphone). These cookies are issued to facilitate navigation on the site and allow us to recognize the browser when customers are logged in. These cookies are used to:

  • Establish traffic statistics (number of visits, pages viewed, abandonment in the order process, etc.)
  • Adapt the site's presentation to the user's terminal preferences
  • Remember information entered in forms, manage and secure access to reserved and personal areas such as the customer account, and manage the shopping cart.

The customer can adjust their settings to disable cookies, thus preventing cookies from being installed without their express consent.

ARTICLE 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after posting on the website. If we make changes to this policy, we will notify you here so that you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, modify, or delete any personal information we have about you, or if you simply want more information, contact us via our contact form.